Legal Notice / Imprint

Last updated: 4 August 2026

Information provided in accordance with Directive 2000/31/EC (e-Commerce) and Romanian law.

Operating entity

AXONLUMIA S.R.L.

Legal form

Societate cu răspundere limitată (S.R.L.), a limited liability company incorporated under the laws of Romania.

Registered address

Strada Rezervelor nr. 87 Sat Roșu, Comuna Chiajna Ilfov 077042 Romania

Commercial register

Trade Register number: J2025029825009 EUID: ROONRC.J2025029825009

VAT identification number

RO51692062

Contact

General and legal enquiries: support@lumiachatflow.com Data protection requests: support@lumiachatflow.com. Marking your message "Data Protection Request" helps us route it faster, but is not required — we act on any request however it reaches us. Security and vulnerability reports: security@lumiachatflow.com — see our Security & Vulnerability Disclosure page

Responsible for content

Dan Vasilache, on behalf of AXONLUMIA S.R.L., at the address above.

Products and services

This imprint covers LumiaChatFlow (lumiachatflow.com), an AI chat-assistant platform. Our corporate website is axonlumia.com.

Sales and billing

Paid LumiaChatFlow plans are sold by PayPro Global Inc. (225 The East Mall, Suite 1117, Toronto, ON, M9B 0A9, Canada) acting as our authorized reseller and Merchant of Record. PayPro Global is the seller of record for those purchases and issues the corresponding invoice. See our Terms of Service and Refund Policy.

Supervisory authority for data protection

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336 Bucharest, Romania https://www.dataprotection.ro/

Online dispute resolution

Consumers may contact us directly at the address above regarding any complaint.